Thought some might have the same problem. The problem went away … at least until it shows up again. I uninstalled the AOL software, and reinstalled a fresh AOL package. Have to restart my computer or pull plug from the back of my computer.Īfter performing several tests in trying to better isolate the root cause (i.e., accessing several different applications while operating the scanner), I discovered that the cause appeared to be associated with AOL and, more specifically, an AOL update installed My scanner would freeze, be shown as "not responding" in the Task Manager, and showing "cannot communicate with the scanner" when trying to reacquire the EPSON V600 software. I got the Geek Squad to fix the problem - which they blamed on a Windows 10 update - but, the fix (switching to a "compatible mode") I began having the same problem around July 2018. Suddenly, today, the Epson Scanner application refuses to launch. It is being used with an iMac running OS 10.13.6. I noticed people having issues with the EPSON V600 scanner and Windows 10. Second opinion This is about my scanner, an Epson Perfection V600 Photo.
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